Privacy Policy

This Privacy Policy explains how Heimao VPN (referred to as 'this Service' or 'we') collects, uses, stores, and protects personal information through the mobile application (referred to as 'the App'). We process data only as needed to provide the service, maintain security, and meet compliance obligations.

When you download, launch, or use the App, we may collect necessary operational data, including your Internet Protocol (IP) address, device operating system version, in-app paths, connection status, and session duration. To recommend suitable nodes and optimize connection quality, we may process approximate device location information. This data is used to: 1. recommend routes based on Heimao VPN's node distribution; 2. identify regional connection quality through anonymized aggregate data; 3. send important service updates, security notices, or account-related messages.

We transmit only necessary aggregated or anonymized data to third-party service providers such as Google Play Services and Firebase for crash analysis, performance monitoring, and feature improvement. Except for legal process, regulatory requirements, protection of user safety, fraud investigation, or cooperation with entrusted service providers under confidentiality obligations, we do not sell or share your personal information with third parties. You may stop new app data collection by uninstalling the App through your device's standard process.

User-provided data is retained during the service term and for a reasonable retention period afterward. If you need to cancel your account or delete your personal profile, please contact our privacy team via [email protected]. The App is not intended for children under 13; if we discover mistakenly collected information from this group, we will delete it promptly. Guardians may also contact us through the same email for necessary handling.

This Privacy Policy may be updated from time to time due to regulatory requirements, feature changes, or business adjustments. Please review this page regularly. Continued use after changes are published means you accept the updated policy. This policy takes effect on October 4, 2025. If you have questions about our privacy procedures, contact the Heimao VPN team by email ([email protected]).